Video | Protiviti Legal Perspectives With Managing Vice President Frank Serge

In this episode, host Chad Volkert, Global Solutions leader at Protiviti, is joined by Frank Serge, managing vice president of legal consulting at Protiviti. With over 20 years of industry experience and more than a decade at Protiviti and Robert Half, Frank brings extensive knowledge in legal technology, e-discovery and contract-lifecycle management (CLM). This discussion highlights the growing importance of CLM, the impact of generative artificial intelligence (AI) and how organizations can optimize their legal processes to improve efficiency and mitigate risk.

Navigating the Legal Landscape

Frank begins by sharing his journey in the legal space, from starting in e-discovery to becoming a thought leader in legal optimization. Over the last five to six years, his focus has shifted toward helping clients optimize their systems for CLM. This shift reflects the rising demand for streamlined contract processes and the increasing role of technology in legal operations.